Healthcare is increasingly complex, requiring sophisticated skills that prioritize high levels of coordination, collaboration, and trust.
Drives for efficiency, value, and equity only raise the stakes and heighten the need for truly effective teams. The characteristics of high-performing teams and organizations have been known for decades. However, building such teams, or transforming poorly performing teams into them, is challenging.
The experiences we create are curated from decades of experience in healthcare and beyond. We help to make a core set of relational skills practical in healthcare.
Intend Health offers a wide range of highly interactive workshops tailored to meet your organization’s specific needs. Participants gain skills and insights to help their team build trust, capacity, and community. Additionally, we offer individual participants access to virtual versions of these workshops.
Register for one of our upcoming workshops.
We offer in-person, virtual, and hybrid workshops, and are happy to partner with individual organizations and/or provider networks.
- A single workshop
- A workshop series
- We also offer customized multi-session programs for intact teams, or a cohort of individuals from multiple teams with sessions delivered over weeks or months. The content is customized to address the needs and challenges specific to your group. Between sessions, team members will apply the techniques and reflect together on the results.
Register for one of our upcoming workshops below:
Register for upcoming events
Intend Health offers a wide range of highly interactive workshops tailored to meet your personal and professional development needs. We offer individual participants access to online workshops.
Stay tuned for more events being announced soon.
Example Relational Leadership Workshops
Advocate to Accelerate Change
This workshop presents a framework for understanding and designing advocacy initiatives. Participants will explore strategies for promoting impactful, equitable, longitudinal change efforts, at both the organizational and systems levels.
The Dynamics of Self and Teams
Discover the methodology of the Simpli5™ 5 Dynamics, an interactive tool for understanding our approach to learning and collaboration. This session helps uncover and optimize the complementary energies of team members, and design workflows that harness their strengths.
Building a Culture of Feedback
When feedback is frequently and skillfully exchanged, team members feel confident in naming mistakes and identifying areas of opportunity. In this session, participants learn how to prepare and deliver effective feedback, as well as strategies for eliciting input at the organizational level.
Conflict is inevitable, and it can be a powerful positive force for transformation. Participants in this workshop will gain awareness of their own response to conflict, and explore actionable techniques for approaching difficult dialogues, identifying barriers, and finding common ground.
Narrative Leadership: Story of Self
Storytelling is a leadership tool that can be used as a foundation for collaboration, a relationship-building strategy, a catalyst for action, or a source of inspiration. Participants will learn and practice a framework to develop and share their “Story of Self”— a narrative that links a key moment in their lives to their current sense of purpose.
"In a healthcare system fraught with silos and computer screens, we need the human voice — a personal connection — now more than ever. That's the work of Intend Health."
Matt Lewis, PhD
"Thank you for inspiring a generation of future docs to become primary care physicians. I definitely felt like I had a community during medical school."
Family Medicine Resident, UC Davis San Joaquin General Hospital
“Over 100 members of the UNC community have participated in our Relational Leadership Institutes… one word stands out for me in our evaluations — regardless of whether cohorts met in person or via Zoom — and that word is transformative."
Josh Hinson, MSW, LCSW
Assistant Professor University of North Carolina at Chapel Hill School of Social Work
"This year, there's been so much change with COVID, with work, with everything. But I feel like the PCP Student Action Network has been that constant that I could always just count on. And my favorite part is that no matter how stressful work was, no matter how stressful the year was, whenever it came time for a PCP call or any PCP anything, it's always something that I look forward to."
Student Action Network Coach
"I think the collaborative work that Intend Health does to recruit bright, energized, resilient, diverse, and compassionate primary care physicians all over the country will be even more impactful. Intend Health's efforts will be a big part of the solution to mend our ailing primary care infrastructure in the coming years."
Peter Meyers, MD, MPH
Family Physician, Minnesota Community Care
"I have employed and used so much of my Relational Leadership experience and training from Intend Health to work."
Krisda Chaiyachati, MD, MPH, MSHP
Assistant Professor of Medicine, Perelman School of Medicine, University of Pennsylvania
“I participated in RLI [the Relational Leadership Institute]... and my world has not been the same since. The community that I’ve gained at RLI has been extraordinary. Being part of RLI means being connected to a diverse, interdisciplinary community that breaks down the walls that are typical in academic medicine.”
Katie Gradick, MD, MHS
University of Utah
“So far, my experience in this Relational Leadership course has been THE highlight of my leadership journey. This program exceeded my expectations. I have been sharing the content with my colleagues who are also inspired by it. Thank you for making the world a better place one Relational Leadership course at a time.”
Relational Leadership for Clinician Leadership Program Participant
“A big impact that Intend Health has on me is it makes me more humble, kinder, more intuitive, a better listener, and I’ve been able to teach the skills I’ve learned to others. All of this makes me a better team member, and I think that that's integral to what Intend Health teaches — we need high functioning teams to provide the best care.”
Student Action Network Participant
“Relational Leadership is what keeps me going. When I feel overwhelmed, stressed, down, I turn to members of the Relational Leadership community for support and resilience. We genuinely care about each other. We put ‘people first,’ truly, in our work together.”
Sarah Smithson, MD, MPH
Assistant Dean for Clinical Education University of North Carolina at Chapel Hill School of Medicine
“Relational skills are particularly important right now because they’re rooted in people, with the fundamental assumption that we are good and have common values. If I can approach with unconditional positive regard and build in psychological safety, who knows what we can accomplish, despite the chaos around us.”
Lexy Kliewer, LCSW
Oregon Health and Science University
"The leadership skills, relationships, and perspective I have gained through my involvement in Intend Health have shaped the clinician, educator, and leader I am today."
Kyle Turner, PharmD
University of Utah
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