For Healthcare Organizations & Teams
Healthcare is increasingly complex, requiring sophisticated skills that prioritize high levels of coordination, collaboration, and trust. Drives for efficiency, value, and equity raise the stakes and heighten the need for truly effective teams. The characteristics of high-performing teams and organizations have been known for decades. However, building such teams, or transforming poorly performing teams into them, is challenging.
The experiences we create are curated from decades of experience in healthcare and beyond. We help to make a core set of relational skills practical in healthcare.
Let us partner with you to meet your goals.
Change is the only constant in our rapidly evolving healthcare system. The most successful organizations and teams invest in helping their teams understand the dynamics of change and effective ways to navigate it. We help equip healthcare professionals with the mindsets and tools to metabolize change.
We are wired for connection and built for community, not only in our personal lives, but our professional ones as well. We help participants build and strengthen the muscles of human connection and create the conditions where individuals and teams can feel part of a larger purpose-driven community.
Conflict is inevitable! And yet, we often spend too much time trying to avoid it and too little time navigating it effectively. We help you put into practice concrete and effective strategies for surfacing and dealing with conflict and challenging interactions within or across your teams.
Improving engagement and inclusion results in better strategy and decision-making, increased buy-in and sense of ownership, improved productivity and quality, and more satisfied teams and individuals. We help you gain the practical knowledge, tools, and techniques to maximize engagement and inclusion on your team and within your organization.`
The measure of a healthcare team’s and organization’s success is often driven by how well team members communicate and collaborate. We help you with practical, actionable strategies for building a culture of collaboration on your team and within your organization.
"I have employed and used so much of my Relational Leadership experience and training from Intend Health to work."
Krisda Chaiyachati, MD, MPH, MSHP
Assistant Professor of Medicine, Perelman School of Medicine, University of Pennsylvania
“Relational Leadership is what keeps me going. When I feel overwhelmed, stressed, down, I turn to members of the Relational Leadership community for support and resilience. We genuinely care about each other. We put ‘people first,’ truly, in our work together.”
Sarah Smithson, MD, MPH
Assistant Dean for Clinical Education University of North Carolina at Chapel Hill School of Medicine
"The leadership skills, relationships, and perspective I have gained through my involvement in Intend Health have shaped the clinician, educator, and leader I am today."
Kyle Turner, PharmD
University of Utah
“A big impact that Intend Health has on me is it makes me more humble, kinder, more intuitive, a better listener, and I’ve been able to teach the skills I’ve learned to others. All of this makes me a better team member, and I think that that's integral to what Intend Health teaches — we need high functioning teams to provide the best care.”
Student Action Network Participant
“I participated in RLI [the Relational Leadership Institute]... and my world has not been the same since. The community that I’ve gained at RLI has been extraordinary. Being part of RLI means being connected to a diverse, interdisciplinary community that breaks down the walls that are typical in academic medicine.”
Katie Gradick, MD, MHS
University of Utah
"I think the collaborative work that Intend Health does to recruit bright, energized, resilient, diverse, and compassionate primary care physicians all over the country will be even more impactful. Intend Health's efforts will be a big part of the solution to mend our ailing primary care infrastructure in the coming years."
Peter Meyers, MD, MPH
Family Physician, Minnesota Community Care
“Over 100 members of the UNC community have participated in our Relational Leadership Institutes… one word stands out for me in our evaluations — regardless of whether cohorts met in person or via Zoom — and that word is transformative."
Josh Hinson, MSW, LCSW
Assistant Professor University of North Carolina at Chapel Hill School of Social Work
"This year, there's been so much change with COVID, with work, with everything. But I feel like the PCP Student Action Network has been that constant that I could always just count on. And my favorite part is that no matter how stressful work was, no matter how stressful the year was, whenever it came time for a PCP call or any PCP anything, it's always something that I look forward to."
Student Action Network Coach
"In a healthcare system fraught with silos and computer screens, we need the human voice — a personal connection — now more than ever. That's the work of Intend Health."
Matt Lewis, PhD
“So far, my experience in this Relational Leadership course has been THE highlight of my leadership journey. This program exceeded my expectations. I have been sharing the content with my colleagues who are also inspired by it. Thank you for making the world a better place one Relational Leadership course at a time.”
Relational Leadership for Clinician Leadership Program Participant
"Thank you for inspiring a generation of future docs to become primary care physicians. I definitely felt like I had a community during medical school."
Family Medicine Resident, UC Davis San Joaquin General Hospital
“Relational skills are particularly important right now because they’re rooted in people, with the fundamental assumption that we are good and have common values. If I can approach with unconditional positive regard and build in psychological safety, who knows what we can accomplish, despite the chaos around us.”
Lexy Kliewer, LCSW
Oregon Health and Science University