Clinicians Together - Intend Health
Intend Health Strategies

Privacy Policy

Clinicians Together - Intend Health

Intend Health Strategies Inc Privacy Policy – dated February 1, 2022

This privacy policy applies to, owned and operated by Intend Health Strategies Inc. It describes how Intend Health Strategies collects and uses the personal information you provide on our web site: It also describes the choices available to you regarding our use of your personal information.

If you have questions or complaints regarding our privacy policy or practices, please contact us at:

Intend Health Strategies
PO Box 156
Prides Crossing, MA 01965

We can be reached via email at or by phone at 617-286-6549.

Because Intend Health Strategies respects and is committed to protecting your privacy, we have adopted this Privacy Policy. The following policies are only in effect for the webpages, newsletters, comment sections, and announcement lists owned and operated by Intend Health Strategies Inc. (the “Intend Health Strategies Network”). If you have questions or concerns regarding this statement, you should first contact Intend Health Strategies using the contact information included at the beginning of this statement. The Intend Health Strategies Network may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Intend Health Strategies Network. Intend Health Strategies does not control those sites or their privacy practices which may differ from Intend Health Strategies’ practices. The personal data you choose to provide to or that is collected by these third parties is not covered by the Intend Health Strategies Privacy Policy. Please note that any information you post in our comment sections is accessible to all persons accessing that location. Intend Health Strategies is not responsible for any information you elect to submit in these venues or the use of such information. If we change our Privacy Policy, we will post the revised statement here, with an updated revision date.

What information are we collecting and how are we collecting it?

When you sign up for our email lists, make a donation, order products or services, participate in surveys, or apply for a job at Intend Health Strategies, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, and email address, and other unique information such as user IDs and passwords, billing and transaction information, credit card information, product and service preferences, contact preferences, educational and employment background, and job interest data. In addition to the information you provide to us, Intend Health Strategies may also collect information during your visit to the Intend Health Strategies Network through our automatic data collection tools (“Data Collection Tools”), which include cookies, web beacons, embedded web links and other commonly used information-gathering tools. These Data Collection Tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at the Intend Health Strategies Network. These Data Collection Tools may also collect information about your Internet Protocol (IP) address, clickstream behavior, and product information. When a visitor requests a page from any web site within the Intend Health Strategies Network, our web servers automatically recognize that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. Intend Health Strategies may also collect information from credible third-party, commercially available sources. This information may include your name, address, email address, and demographic data which may be may be used along with the information Intend Health Strategies collects when you visit the Intend Health Strategies Network.

How do we use your information?

Intend Health Strategies collects information to better understand your needs and interests to help deliver a consistent, beneficial, and personalized experience on the Intend Health Strategies Network. As a condition to being allowed to download content or products from the Intend Health Strategies Network, you consent to being contacted by Intend Health Strategies or its representatives to provide you with information about other products and/or services that we think may be of interest to you. Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or Intend Health Strategies, and will not be kept longer than necessary for providing the services — unless you ask us to retain your credit card information for future purchases.

What are cookies and how do we use them?

From time to time, the Intend Health Strategies Network may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your internet browser from a web server and stored on your computer’s hard drive. A cookie can’t read data off of your computer or read cookie files created by other websites. We use cookies to identify which areas of the Intend Health Strategies Network you have visited or customized, so the next time you visit us, those pages may be readily accessible. You can choose whether to accept cookies by changing the settings of your internet browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other web sites may be diminished and some features may not work as intended.

What are web beacons and how do we use them?

Some parts of the Intend Health Strategies Network may use web beacons alone or in conjunction with cookies to compile information about your website usage and your interaction with email. A web beacon is an electronic image, called a single-pixel (1×1) or clear gif. Web beacons can recognize certain types of information on your computer such as cookies, the time and date of a page viewed, and a description of the page where the web beacon is placed. You may be able to disable web beacons in email messages by not downloading images contained in the message you receive (this feature varies depending on the email software used on your personal computer). However, doing this may not always disable a web beacon or other automatic data collection tools in the email message due to specific email software capabilities. If you choose to receive marketing emails or newsletters from Intend Health Strategies we may automatically collect personal information about you. For example, through web beacons and personalized URLs embedded in these emails or newsletters, Intend Health Strategies can track whether you’ve opened those messages and whether you’ve clicked on links contained within those messages. For more information on embedded web links, see below.

What are embedded web links and how do we use them?

Some emails from Intend Health Strategies may use links designed to lead you to a relevant area on the web. The redirection system allows Intend Health Strategies to change the destination URL of these links, if necessary, and to determine the effectiveness of our marketing initiatives. In emails, such web links may also allow Intend Health Strategies to determine whether you have clicked a link in an email, and this information about the interaction may be connected to your personal identity. If you do not want Intend Health Strategies to collect information about the links that you click, you can: (1) change your choice about how you receive communications from Intend Health Strategies (e.g., choose a text version of the message) or (2) choose not to click links in an email that Intend Health Strategies sends.

What are social media widgets and how do we use them?

Our website includes social media features, such as Facebook and Twitter buttons, and widgets, such as share buttons or interactive mini-programs that run on our site. These may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Will we disclose the information we collect to outside third parties?

Intend Health Strategies will not sell, rent, or lease your personal information to others except as described in this Privacy Policy. Intend Health Strategies shares personal information in the following ways:

(1) Intend Health Strategies retains service providers and suppliers to deliver complete products, services, and customer solutions, and to assist Intend Health Strategies with marketing and communication initiatives. These providers and suppliers include, for example, credit card processors, providers of customer support and live-help, email service providers, automated data processors, and shipping agents. Suppliers and service providers are required to keep confidential the information received on behalf of Intend Health Strategies and may not use it for any purpose other than to carry out the services they are performing for Intend Health Strategies.

(2) Except as described in this Privacy Policy, Intend Health Strategies will not share the personal information you provide to Primary Care Progress with non-Intend Health Strategies third parties without your permission, unless to: (i) comply with any applicable law, regulation, subpoena, or court order, (ii) respond to authorized information requests of police and governmental authorities; (iii) protect the personal safety of Intend Health Strategies employees and third parties on Intend Health Strategies property; (iv) help prevent fraud or to enforce or protect the rights and properties of Intend Health Strategies, or as a part of a sale, merger, or other reorganization of the Company.

How do I select privacy preferences?

You may opt out of receiving communications from Intend Health Strategies by using one of the following methods:

(1) Select the email “opt out” or “unsubscribe” link, or follow the opt-out instructions included in each email communication.

(2) Email, call, or write to Intend Health Strategies using the contact information above. Be sure to provide your name, email, postal address, and specific relevant information about the Intend Health Strategies communications you no longer wish to receive.

Please note that when you opt out of receiving certain communications, it may affect the services you have chosen to receive from Intend Health Strategies where accepting the communications is a condition of receiving the services.

How do we keep your personal information secure?

To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Intend Health Strategies utilizes appropriate physical, technical, and administrative procedures to safeguard the information we collect. Intend Health Strategies uses Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information such as credit card information. Credit card numbers are used only for processing payments and are not used for other purposes.

“I participated in RLI [the Relational Leadership Institute]... and my world has not been the same since. The community that I’ve gained at RLI has been extraordinary. Being part of RLI means being connected to a diverse, interdisciplinary community that breaks down the walls that are typical in academic medicine.”

Katie Gradick, MD, MHS

University of Utah

“So far, my experience in this Relational Leadership course has been THE highlight of my leadership journey. This program exceeded my expectations. I have been sharing the content with my colleagues who are also inspired by it. Thank you for making the world a better place one Relational Leadership course at a time.”

Relational Leadership for Clinician Leadership Program Participant


"I have employed and used so much of my Relational Leadership experience and training from Intend Health to work."

Krisda Chaiyachati, MD, MPH, MSHP

Assistant Professor of Medicine, Perelman School of Medicine, University of Pennsylvania

“Relational skills are particularly important right now because they’re rooted in people, with the fundamental assumption that we are good and have common values. If I can approach with unconditional positive regard and build in psychological safety, who knows what we can accomplish, despite the chaos around us.”

Lexy Kliewer, LCSW

Oregon Health and Science University

“Relational Leadership is what keeps me going. When I feel overwhelmed, stressed, down, I turn to members of the Relational Leadership community for support and resilience. We genuinely care about each other. We put ‘people first,’ truly, in our work together.”

Sarah Smithson, MD, MPH

Assistant Dean for Clinical Education University of North Carolina at Chapel Hill School of Medicine

“A big impact that Intend Health has on me is it makes me more humble, kinder, more intuitive, a better listener, and I’ve been able to teach the skills I’ve learned to others. All of this makes me a better team member, and I think that that's integral to what Intend Health teaches — we need high functioning teams to provide the best care.”

Student Action Network Participant

"Thank you for inspiring a generation of future docs to become primary care physicians. I definitely felt like I had a community during medical school."

Shani Truong

Family Medicine Resident, UC Davis San Joaquin General Hospital

"The leadership skills, relationships, and perspective I have gained through my involvement in Intend Health have shaped the clinician, educator, and leader I am today."

Kyle Turner, PharmD

University of Utah

"In a healthcare system fraught with silos and computer screens, we need the human voice — a personal connection — now more than ever. That's the work of Intend Health."

Matt Lewis, PhD

Strategic Consultant

"I think the collaborative work that Intend Health does to recruit bright, energized, resilient, diverse, and compassionate primary care physicians all over the country will be even more impactful. Intend Health's efforts will be a big part of the solution to mend our ailing primary care infrastructure in the coming years."

Peter Meyers, MD, MPH

Family Physician, Minnesota Community Care

"This year, there's been so much change with COVID, with work, with everything. But I feel like the PCP Student Action Network has been that constant that I could always just count on. And my favorite part is that no matter how stressful work was, no matter how stressful the year was, whenever it came time for a PCP call or any PCP anything, it's always something that I look forward to."

Student Action Network Coach

“Over 100 members of the UNC community have participated in our Relational Leadership Institutes… one word stands out for me in our evaluations — regardless of whether cohorts met in person or via Zoom — and that word is transformative."

Josh Hinson, MSW, LCSW

Assistant Professor University of North Carolina at Chapel Hill School of Social Work

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