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Articles

Unlocking diversity's promise: psychological safety, trust and inclusion

April 13, 2021
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Reuters
Unlocking diversity's promise: psychological safety, trust and inclusion

Diversity is valuable, but it is inclusion that really drives performance. Psychologically safe workplaces promote and harness the benefits of mutual trust among staff to create a meaningful sense of belonging, and this is essential to unlocking the benefits of diversity. Investors, exchanges, regulators and policy-makers have pushed diversity to the top of the agenda for corporate board directors and executive leadership teams, and a spate of recent activism suggests an emerging consensus view: a company’s leadership should better reflect the societies that host them.

Diversity is valuable, but it is inclusion that really drives performance. Psychologically safe workplaces promote and harness the benefits of mutual trust among staff to create a meaningful sense of belonging, and this is essential to unlocking the benefits of diversity.

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