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Articles

Communication and Transparency as a Means to Strengthening Workplace Culture During COVID-19

March 1, 2021
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National Academy of Medicine
Communication and Transparency as a Means to Strengthening Workplace Culture During COVID-19

What individuals think, say, and do produces workplace culture. In health care, the COVID-19 pandemic has reshaped every aspect of this framework. Today, people think and talk through screens and do so in isolation. When clinical care delivery, operational processes, and work environments have all transformed so rapidly, the demands and stresses on our clinician workforce are bound to mount. So how do leaders facilitate optimal communication among frontline teams?

Relatedness, or a sense of connectivity and community with one’s peers, not only contributes to intrinsic motivation and psychological well-being but also enhances professional fulfillment in medicine.

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