Healthcare is increasingly complex, requiring sophisticated skills that prioritize high levels of coordination, collaboration, and trust. Drives for efficiency, value, and equity only raise the stakes and heighten the need for truly effective teams. The characteristics of high- performing teams and organizations have been known for decades. However, building such teams, or transforming poorly performing teams into them, is challenging.
The experiences we create are curated from decades of experience in healthcare and beyond. We help to make a core set of relational skills practical in healthcare.
Intend Health’s solutions are unique because…
- Relational and human dynamics are the foundation of our approach, rather than a complement.
- We focus on the essential skills, mindsets, and knowledge of high-performing teams and leaders and make them easily understandable, teachable, and shareable with others.
- Our programs are designed and taught by clinicians and other health professionals with deep personal experiences in both transactional, non-relational systems and human-centered relational systems, and who can speak directly from that experience about the gains in success and team engagement.
- We emphasize application and practice, facilitating group experiences that model high-performing teams so participants can both be inspired and begin developing relational “muscle memory.”
- We recognize that providing quality healthcare requires weaving together technical strategies focused on structures, processes, and workflows with relational strategies that attend to the human dynamics and relationships that drive our success.
- We offer real-time team interventions that serve the individual and collective needs for trust-building, healing, and organizational renewal.
We offer in-person, virtual, and hybrid workshops and programs, and are happy to partner with individual organizations and/or provider networks.
- A single workshop
- A workshop series
- A more intensive, customized program for intact teams, or a cohort of individuals from multiple teams with sessions delivered over weeks or months. The content is customized to address the needs and challenges specific to your group. Between sessions, team members will apply the techniques and reflect together on the results.
We can customize multi-session programs to the needs of your community.